From the category archives:

Management

Why Do Some Crappy Lawyers Have Happy Clients?

I know one personally. She’s a terrible lawyer. She can’t read and understand a court opinion. She misreads statutes. She’s an embarrassment in court. Her pleadings are poorly drafted. Her correspondence is filled with errors. She says things in chambers that make her look like an idiot. Her objections are overruled. Her court appearances are [...]

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Do You Have a System for Not Having a System?

You’ve got a system for everything, right? If not, then you’re currently building systems for everything, right?
I’ve seen some great procedures manuals assembled by law firms. They’re the core of your practice. It’s critical that you have things written down.
But, what happens when you don’t have a system for dealing with something that comes up? [...]

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More Time in Relationship = Less Time in Recovery.

That’s not a math problem. It’s a formula for success in your practice. The more time you spend fostering your relationship with your client, the less time you’re going to have to spend when something goes wrong.
Things will, inevitably, go wrong. It’s the nature of the game. A judge will rule against you on a [...]

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You’re Going to Hate This – Getting Feedback About Yourself

“You’re arrogant.” “You’re annoying.” “You won’t stop talking and listen.” “You’re self-centered and selfish.” “Your self-absorbed.” “You’re mean and you make people feel insignificant.”
Do you need some of that in your life? Would you like some honest feedback?
failin.gs is a site that enables you to get honest, anonymous feedback. You can hear from your employees, [...]

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